April 10, 2008
Symantec Altiris Deployment Solution Clear Text Password

Revision History


Remote AccessNo
Local AccessYes
Authentication RequiredYes
Exploit publicly availableNo

Symantecís Altiris Deployment Solution stores the Deployment Solution Agent (AClient) password in clear text in system memory.

Affected Products
Altiris Deployment Solution6.8.xAll6.9.164

Information Risk Management Plc reported that Symantecís Altiris Deployment Solution stores the AClient password in system memory. A non-privileged local user with authorized access on the targeted system could potentially dump the system memory for AClient.exe and recover the password. The recovered password could then be used to gain access to the local agent admin interface. A successful attack could potentially allow code of the attackerís choice to be run with system level privileges on the targeted system.

Symantec Response
Symantec engineers have verified and released an update to resolve this issue.

Upgrade to at least version 6.9.164 as follows:

Best Practices
As part of normal best practices, Symantec strongly recommends:

SecurityFocus,, has assigned a Bugtraq ID (BID) to this issue for inclusion in the SecurityFocus vulnerability database. The BID assigned is 28707 which can be found at

A CVE Candidate name will be requested from the Common Vulnerabilities and Exposures (CVE) initiative for this issue. This advisory will be revised accordingly upon receipt of the CVE Candidate name. This issue is a candidate for inclusion in the CVE list (, which standardizes names for security problems.

Symantec would like to thank Mazin Faour with Information Risk Management for reporting this issue and providing full coordination while Symantec resolved it.

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