--- title: AIOps Mainframe Observability - WatchTower Platform™ url: https://www.broadcom.com/solutions/mainframe/observability description: Combine machine and human intelligence to break down silos across your hybrid IT environment with Broadcom's Mainframe Software. --- # AIOps Mainframe Observability - WatchTower Platform™ ## A proactive approach to mainframe observability Drive operational excellence across hybrid IT to give your customers flawless digital experiences. [Watch Video](https://players.brightcove.net/6415665063001/Vh8ALpkmx_default/index.html?videoId=6347760112112) ## Overview ### Transition from reactive recovery to proactive avoidance To compete in today’s world, enterprises must deliver digital experiences that perform flawlessly in seconds and delight their customers. The challenge is that behind many digital apps are hundreds of interwoven services. As these apps connect with mainframes, they are dramatically increasing the volume of system health tracking data that must be monitored – but there are simply not enough hours in the day to collect, investigate, and assess the information flowing in from multiple sources. Important insights are easily missed. To provide exceptional customer experiences, you need the ability to access, analyze, and act on insights from every element of your hybrid IT environment – including mainframes. Broadcom's WatchTower Platform provides a comprehensive picture of mainframe health, allowing you to anticipate failures based on past patterns, prevent small issues from becoming outages, and proactively manage your operations. It blends augmented intelligence with human expertise to break down silos and help you keep operations running end-to-end. WatchTower is not about replacing IT operators—it’s about augmenting your team with actionable insights and fast, automated remediation to prevent issues from becoming outages. You can introduce WatchTower capabilities to your mainframe incrementally, using the tools you already have—shifting focus from reactive recovery to proactive avoidance according to your needs and schedule. - [Proactive Operations with WatchTower](https://players.brightcove.net/6415665063001/Vh8ALpkmx_default/index.html?videoId=6346362082112) ## Benefits ### Learn how WatchTower can help you transform your IT environment. ![Anticipate Problems Earlier](https://www.broadcom.com/media/blt4ac44e0e6c6d8341/blta0461b30bd419717/6363c001d354e77a677b1af5/Anticipate_TNI_520x299.jpg) **Anticipate problems earlier** Detect and identify potential issues and remediate them before business impact. - [Download the ANTICIPATE case study](https://docs.broadcom.com/doc/understanding-and-leveraging-the-power-of-aiops-anticipate-issues) ![Analyze Issues Faster](https://www.broadcom.com/media/blt4ac44e0e6c6d8341/bltdee5f123cdaf11c8/6363c0ad6d7590374e40139e/Analyze_TNI_520x299.jpg) **Analyze issues faster** Investigate and understand data in context to diagnose root cause of issues faster. - [Download the ANALYZE case study](https://docs.broadcom.com/doc/understanding-and-leveraging-the-power-of-aiops-analyze-perfomance) ![Prioritize Investments](https://www.broadcom.com/media/blt4ac44e0e6c6d8341/bltf18a22a9fed16d59/6363c040ca64f310610f1e5b/Proritize-Investments_TNI_520x299.jpg) **Prioritize investments** Use data-driven insights to determine where to focus for the biggest impact. - [Download the PRIORITIZE case study](https://docs.broadcom.com/doc/understanding-and-leveraging-the-power-of-aiops-prioritize-efforts) ![Automate Intelligently](https://www.broadcom.com/media/blt4ac44e0e6c6d8341/blteda8718e46e01d30/6363c0e0b294304eafc8238b/Automate-Intelligently_TNI_520x299.jpg) **Automate intelligently** Drive trusted automation to increase efficiency and address issues before they become outages. - [Download the AUTOMATE case study](https://docs.broadcom.com/doc/understanding-and-leveraging-the-power-of-aiops-automate-intelligently) ## Core Components ![SYSVIEW® Performance Management](https://www.broadcom.com/media/blt4ac44e0e6c6d8341/blt94a0ab946ac12f03/651d7532ecf48b0626c3855d/ICON_Artificial_Intelligence-circle.png) [SYSVIEW® Performance Management](https://www.broadcom.com/products/mainframe/watchtower-observability/sysview) Get real-time visibility into mainframe performance to proactively identify and resolve problems. ![OPS/MVS® Event Management & Automation](https://www.broadcom.com/media/blt4ac44e0e6c6d8341/blt3f703a7c97d08fb0/60f7411b5483765886b0bfff/Icon_Mainframe-Application-Tuner-.png) [OPS/MVS® Event Management & Automation](https://www.broadcom.com/products/mainframe/watchtower-observability/ops-mvs) Improve availability and reliability of critical resources by automatically responding to system events and preventing problems. [NetMaster® Network Management](https://www.broadcom.com/products/mainframe/watchtower-observability/netmaster) Optimize and Secure Network Access to your Mainframe. ![Vantage™ Storage Intelligence](https://www.broadcom.com/media/blt4ac44e0e6c6d8341/blt53cc6377419eb1cb/63e3b358bd97af5094b66878/Storage-Intelligence_86x88.png) [Vantage™ Storage Intelligence](https://www.broadcom.com/products/mainframe/storage-management/vantage) Reduce the costs and administrative overhead associated with managing complex enterprise storage environments. ![Dynamic Capacity Intelligence](https://www.broadcom.com/media/blt4ac44e0e6c6d8341/blt7a9fbfdfd7c0ce2b/604f5f441078bc20548c0498/automation-intelligence.jpeg) [Dynamic Capacity Intelligence](https://www.broadcom.com/products/mainframe/watchtower-observability/dci) Capacity management that empowers IT to better manage service level agreements through automated dynamic capacity optimization. [Mainframe Application Tuner](https://www.broadcom.com/products/mainframe/watchtower-observability/application-tuner) Proactively identify the root-cause of application performance problems in production or pre-production. [SYSVIEW® Performance Management Option for Db2 for z/OS](https://www.broadcom.com/products/mainframe/product-portfolio/sysview-performance-management-option-db2-zos) Monitor Db2 subsystems and Db2 applications outside of the z/OS environment. ## Additional Capabilities ![WatchTower Platform™ ML Insights](https://www.broadcom.com/media/blt4ac44e0e6c6d8341/bltfd5b73978f6ccec4/60e623bf0f2b3833d0f6a671/Icon_ES_Op_Intelligence-circle.png) [WatchTower Platform™ ML Insights](https://www.broadcom.com/products/mainframe/watchtower-observability/ml-insights) Embedded intelligence to proactively prevent problems, fix issues faster and get more done. ![WatchTower Platform™ Alert Insights](https://www.broadcom.com/media/blt4ac44e0e6c6d8341/bltb3cd1ea9cd2a7d00/63c0e085c73ef51313eb195b/ICON_Alert-circle.png) [WatchTower Platform™ Alert Insights](https://www.broadcom.com/products/mainframe/watchtower-observability/alert-insights) Streamline IT workflows to accelerate problem identification, investigation, and incident resolution. ![WatchTower Topology](https://www.broadcom.com/media/blt4ac44e0e6c6d8341/blt19f134a77e9269de/651d6c4713e22f3e80762ea9/ICON_Topology-circle.png) [WatchTower Topology](https://www.broadcom.com/products/mainframe/watchtower-observability/topology) Improve business outcomes by integrating auto-discovered topology into your mainframe IT operations. ![Watchtower Platform™ Real-Time Streaming (z/IRIS®)](https://www.broadcom.com/media/blt4ac44e0e6c6d8341/blt2d17c4b6a8d702dc/631fc72d04361d715f54e9ec/plex.png) [Watchtower Platform™ Real-Time Streaming (z/IRIS®)](https://www.broadcom.com/products/mainframe/watchtower-observability/ziris) Seamlessly integrates performance data from mainframe applications into enterprise observability tools to enable end-to-end transaction workflow monitoring and performance management in real-time. ![WatchTower Platform™ Application Profiler (AP4z)](https://www.broadcom.com/media/blt4ac44e0e6c6d8341/blt89eaabad63cc87c9/66aa7984d1410616ca55717c/Icon_traceability-circle.png) [WatchTower Platform™ Application Profiler (AP4z)](https://www.broadcom.com/products/mainframe/watchtower-observability/ap4z) Discover applications as they flow across the mainframe, and gain invaluable insights into the utilization of application assets. ![WatchTower Platform™ Dashboards](https://www.broadcom.com/media/blt4ac44e0e6c6d8341/blt47c3f5e0e9488f95/603549ac38461d6bb9679c2f/Operational_Analytics) [WatchTower Platform™ Dashboards](https://www.broadcom.com/products/mainframe/watchtower-observability/watchtower-platform-dashboards) Explore and organize mainframe data in a way that suits your specific needs. ## How to Get Started AIOps is a journey, a continuous process of incremental improvement, but determining where to start can be one of the hardest steps. There’s no one-size-fits-all approach. Broadcom will partner with you to: - Expedite decisions using data-driven insights - Compare opportunities to assess ROI - Allocate resources for optimal outcomes - Uncover the best path forward Gain critical insights based on your environment data to make informed decisions and prioritize your path forward. - [Request an MRI Executive Report](https://engage.broadcom.com/mainframe-mri) ## WatchTower Platform Resources ![Platform Suite Brief](https://www.broadcom.com/media/blt4ac44e0e6c6d8341/bltc3e37c465007206b/65c150147998da6dee6b3b26/watchtower-platform-suite-brief.png) [WatchTower Platform Suite](https://docs.broadcom.com/docs/wtp-suite) Discover how to empower your teams to drive operational excellence with Broadcom’s WatchTower Suite. ![eBook](https://www.broadcom.com/media/blt4ac44e0e6c6d8341/blte90fb937f60c2ef3/65c3cd557958f9375f5150e0/Watchtower_eBook_Thumbnail.png) [Delivering breakthrough advances in mainframe issue identification and resolution](https://docs.broadcom.com/doc/broadcom-watchtower-platform-for-mainframe-aiops-ebook) Learn more about Broadcom's pragmatic approach to mainframe observability. ### [Video](https://players.brightcove.net/6415665063001/Vh8ALpkmx_default/index.html?videoId=6346360894112) Discover how your team members can use WatchTower to collaborate on problem resolution. ### [Video](https://players.brightcove.net/6415665063001/Vh8ALpkmx_default/index.html?videoId=6360652691112) In this video, Nicole Fagen, Director, AIOps and Automation, introduces the WatchTower Platform™, a mainframe observability platform that offers a unified and user-friendly experience catering to various skill levels. ### [Video](https://players.brightcove.net/6415665063001/Vh8ALpkmx_default/index.html?videoId=6352611305112) Nicole Fagen, Director R&D, AIOps and Automation, hosts a thought-provoking conversation with three industry experts on real-world use cases of the WatchTower™ Platform. ### [Video](https://players.brightcove.net/6415665063001/Vh8ALpkmx_default/index.html?videoId=6365434869112) With an observability strategy, businesses can quickly cut through the noise to see key actionable insights. In this episode of The Main Scoop, Greg and Daniel are joined by Brett Dawson, Principal Mainframe OS Systems Programmer, Fidelity Investments, to talk all things observability, and how it fits in with AI and hybrid IT strategies. ### Speak to an Advisor Our observability advisors are here to help you incrementally move forward in adopting the WatchTower Suite in your enterprise. - [Speak to a WatchTower Advisor](https://engage.broadcom.com/mainframe-vs-contact-us?msdid=108829) ## Work Smarter. Not Harder. ![Education & Training](https://www.broadcom.com/media/blt4ac44e0e6c6d8341/bltbc585e58ca29cd6e/6051c98891c90f4740ec8b5c/online-training.png) ### Education and Training Transform your company and build your career with Broadcom training, certifications, and resources. - [Mainframe Education Community](https://www.broadcom.com/support/education/mainframe) ![Mainframe Integration Portal](https://www.broadcom.com/media/blt4ac44e0e6c6d8341/bltaad4d3f6eb77ac9c/62f6ac9c5690027609756cfe/Icon_gears.png) ### Mainframe Integration Portal Your hub for creating seamless integrations that tap into the full capabilities of mainframe services. - [Explore Integration Resources](https://integration.mainframe.broadcom.com/) ![Support](https://www.broadcom.com/media/blt4ac44e0e6c6d8341/blt0c18e8fdf0e07063/60df6d31ccb5203c30a28ff8/headset.png) ### Support Get more from your software investment, leverage the knowledge of Broadcom services and support professionals. - [Mainframe Software Support](https://support.broadcom.com/mainframe-software) ![Community](https://www.broadcom.com/media/blt4ac44e0e6c6d8341/blta25aa8e36ce17207/6051bd0f0a20382deb90a6c6/community.png) ### Community Join the conversation at Broadcom's Mainframe Software Community, where members can go to collaborate with Broadcom products and solutions in an online setting. - [Join the Conversation](https://community.broadcom.com/mainframesoftware/home) ![Services](https://www.broadcom.com/media/blt4ac44e0e6c6d8341/blt68e2d55f74c1fc73/6051cb3c6b57416f5c1b283f/icon-consulting_services.jpg) ### Services Leverage the knowledge of Broadcom Services professionals to get more from your mainframe solution. - [Mainframe Professional Services](https://www.broadcom.com/support/services/mainframe) ![Documentation](https://www.broadcom.com/media/blt4ac44e0e6c6d8341/blt7ac0ea7616016375/6051bba400b4d402d3f33945/paper.png) ### Documentation Find the answers by leveraging Broadcom Mainframe's online knowledge center. - [Documentation](https://techdocs.broadcom.com/us/en/ca-mainframe-software.html) ## Also of Interest - [Mainframe Software](https://www.broadcom.com/products/mainframe) - [Mainframe Workload Automation](https://www.broadcom.com/solutions/mainframe/workload-automation) - [Application Observability & Profiler](https://www.broadcom.com/products/mainframe/watchtower-observability/ap4z)