Converged Network Adapters Support - UCNA

Online Support

Create a case directly in the Technical Support database.

Response: 8:00 a.m. - 5:00 p.m. PST (M-F, excludes Broadcom Limited Holidays).
Benefits: Create a case quickly and continue to work as we look for a solution. Receive an automated email with a new case number.


Email Support

Send an email to: ​ccx-tech.support@​broadcom.com.

Response: 8:00 a.m. - 5:00 p.m. PST (M-F,  excludes Broadcom Limited Holidays).
Benefits: Drop a quick email and continue to work as we look for a solution. Receive an automated email with a new case number.


Return Hardware

To return your product to Broadcom for repair or replacement, you must obtain authorization using the RMA Portal.
 

OneCapture

What is OneCaptureTM?

OneCapture is an Emulex device driver utility that gathers system, adapter, device driver, and applications information. You can use this information to examine the functionality of the drivers. Data collected by OneCapture is compressed into a single file and is sent to Emulex Technical Support for analysis when debugging systems or for diagnostic purposes.

OneCapture is fully supported on OCe11000- and OCe14000-series adapters. For other models, OneCapture can collect most data and basic dump data.

Downloads and documentation is available on Converged Network Adapters product page or on Documents and Downloads.