Emulex Fibre Channel Support

Online Support

Create a case directly in the Technical Support database.

  • Response: 8:00 a.m. - 5:00 p.m. PST (M-F, excludes Broadcom Limited Holidays).
  • Benefits: Create a case quickly and continue to work as we look for a solution. Receive an automated email with a new case number.

Email Support

Send an email to ecd-tech.support@broadcom.com:

  • Response: 8:00 a.m. - 5:00 p.m. PST (M-F, excludes Broadcom Limited Holidays).
  • Benefits: Drop a quick email and continue to work as we look for a solution. Receive an automated email with a new case number.

Return Hardware

To return your product to Broadcom for repair or replacement, you must obtain authorization using the RMA Portal.

Emulex Embedded Products

Contact your technical representative, if contact information is not known E-Mail ecd-tech.support@broadcom.com

OneCapture

What is OneCaptureTM?

OneCapture is an Emulex device driver utility that gathers system, adapter, device driver, and applications information. You can use this information to examine the functionality of the drivers. Data collected by OneCapture is compressed into a single file and is sent to Emulex Technical Support for analysis when debugging systems or for diagnostic purposes.

OneCapture is fully supported on LPe12k, LPe16k, LPe31k and LPe32k series adapters.

Downloads and documentation is available on Fibre Channel Host Bus Adapters product page or on Documents and Downloads.


Discontinued Emulex-branded Products

Please refer to this document for the list of discontinued Emulex-branded products only, and consult your supplier for specific information on OEM-branded products.